Role: Mission, Outcomes, Competencies, Requirements
Be sure to read more about the position below, then click to apply
To build, manage, and innovate scalable operational automation systems using AI tools, scripts, and advanced data logic. Your core mission is to enhance efficiency, clarity, and business productivity through technology, integrating AI and automation into existing platforms and building entirely new workflows to solve complex business problems.
You will also play a key role in supporting the development of RETA. This AI co‑pilot empowers Virtual Retirement Professionals (VRPs) with compliant advice, data‑driven coaching, and task automation.
You are responsible for the continuous optimization of systems by leveraging structured data, business logic, and emerging automation technologies.
Master Company Tools, Platforms, and AI Stack
Contribute to RETA AI System Development and Support
Take Ownership of System Maintenance & Data Hygiene
Collaborate Cross‑Functionally With Key Teams
Innovate with a “Tech‑as‑Force‑Multiplier” Mindset
Thrives with both repetitive and new tasks
Hungry Learner - Constantly looking to improve and beat their current best, exploring new ways, asking questions, to see if something could be better. Other would say you’re “Self-Directed” and often “Inquisitive”
Always Resourceful - Confronts a problem, challenge, or roadblock and immediately starts looking for and seeking out a resolution. You act without being told what to do.
Efficiency Driver - Often referred to by others as a “Problem solver”, “Fixer” and someone who “Likes Efficiency.”
Optimization is Life - Well organized and detail oriented, often having a “certain way” they think many things should be done.
Attention to detail - Does not let important details slip through the cracks or derail a project.
High standards - Expects personal performance and team performance to be nothing short of the best.
Follow-through on commitments - Lives up to verbal and written agreements with an understanding of the high level of responsibility the position holds to our team and clients, and the time and effort necessary to follow through on these commitments.
Teamwork - Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Demonstrated mastery of building and managing complex automation workflows using tools like n8n, Zapier, or Make.com, with a strong preference for n8n hosted on Google Cloud Platform.
Advanced proficiency in Google Workspace, particularly with Google Sheets (complex formulas, pivot tables) and Google Apps Script for custom automations and API integrations.
Hands-on experience with AI development, including leveraging OpenAI APIs, building and maintaining RAG systems with vector stores (pgvector, Pinecone), and managing data pipelines with BigQuery.
Strong ability to work with APIs, webhooks, and data formats like JSON to create robust and scalable system integrations.
A resourceful and self-directed problem-solver with an optimization-focused mindset, constantly seeking to improve processes and build more efficient systems.
Meticulous attention to detail with a solid understanding of data hygiene, system reliability, error handling, and data privacy/compliance guardrails (PII).
Excellent communicator and collaborator, capable of working with product, ops, and data teams and translating complex technical concepts for non-technical stakeholders.
Strong English communication skills, both written and verbal
Quiet home office
Reliable, fast internet connection with a modern computer
Computer:
Less than 3 years old
With high quality video camera for meetings
With high quality audio for communication and meetings
High speed internet with average speeds above 25 MB/s or higher
Excellent at solving problems and being always resourceful (alone and with other people)
Must be fully available and able to complete work during US Central Time, Monday - Friday, 9 am - 5 pm CT
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